Come Board with Us!

When you arrive

When you arrive for check-in, please allow for enough time to chat with us about your pet as we want to make sure their needs are best met while they are staying with us. We will ask you questions about your pet’s behavior so that we may evaluate how best to handle them while boarding. For example, some pets prefer women, some pets are “escape artists”, some dogs are not fond of other dogs, etc. In very rare cases, some pets are just not well suited to board here if they are a risk to themselves or to our staff members. We will be sure to have an open and honest dialog with any owners whose pets may fall in this category.

If you will be picking your pet up during our special pick-up times, pre-payment of your pet’s stay will be required. If your pet is joining us for an extended stay, a deposit is required and will be discussed in further detail when the reservation is established.

Is your pet on a special diet, or have a stomach that is easily upset? If so, it may be best to bring your pet’s own food with you. We will work with you to make sure that your pet’s special diet and medication schedules are accommodated.

All medications are required to come in their original containers or pill vials with labels and prescription information clearly identified. (There is a $2.00 medication administration fee, capped at $4.00 per day)

To protect both your pet and the other pets staying with us, your pet must be fully vaccinated prior to their stay with us. If you need an appointment with one of our veterinarians, we can schedule that for you. If your regular veterinarian has already given your pet their vaccines, please have verification emailed to us: petvet@bbvet.com or faxed to 207-729-9364.

Please note: that as with all vaccines manufacturers cannot guarantee 100% effectiveness.